COOKIE POLICY

1.- Who we are

Company name: VINOTERRA EXPORTADORES DE VINO SL
Address: CALLE NARVÁEZ 72 BJ 5 IZQ, 28009, MADRID
Tax ID: B82602384
Telephone: +34915571373
Email: info@vinoterra.es

This information is provided in compliance with the provisions of Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce.

You can contact us using the address or phone number indicated above, or through the contact form on our website.

We understand that technology is available to people and therefore we try to answer queries as quickly as possible.

We are a team of professionals who are passionate about our work, so depending on the projects we will assign different professionals based on their experience and availability.

2. Cookie Policy

Cookies and other similar technologies are tools used by web servers to store and retrieve information about their visitors, as well as to ensure the proper functioning of the site.

By using these devices, the web server is able to remember certain data concerning the user, such as their preferences for viewing the pages of that server, name and password, most visited pages, etc.

TYPES OF COOKIES

ACCORDING TO THE PURPOSE

• Technical and functional cookies : These are those that allow the user to navigate through a website, platform or application and use the different options or services that exist on it .
• Analytical cookies : These cookies allow the party responsible for them to track and analyze the behavior of users on the websites to which they are linked. The information collected through these cookies is used to measure website, application, or platform activity and to create user browsing profiles in order to introduce improvements based on the analysis of user data.
• Marketing or advertising cookies : These are cookies that collect information about personal choices and user preferences.
• Social media cookies : These are cookies that allow you to connect to social media networks and share content with us and other users, and obtain information about your use of our social media accounts.

ACCORDING TO THE PROPERTY

• First-party cookies : These are those that are sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
• Third-party cookies : These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

ACCORDING TO THE STORAGE PERIOD

• Session cookies : These are a type of cookie designed to collect and store data while the user accesses a website.
• Persistent cookies : These are a type of cookie in which the data remains stored on the terminal and can be accessed and processed for a period defined by the cookie owner , which can range from a few minutes to several years.

WHAT COOKIES DO WE USE

This website uses cookies, almost all of which are technical. We also use analytics cookies to obtain statistics on website visits and video views. Our intention is not to collect personal data or carry out remarketing activities. A cookie is not a biscuit; it is a file that is placed on your computer for various purposes. Therefore, there are many types of cookies. Our cookies will simply make browsing easier and measure website visits. Legislation requires us to inform you about their use so that you can disable them in your browser and delete them from your computer at any time.

Deleting cookies from your computer is easy: simply go to "Tools," then "Internet Options," where you'll find the option to delete cookies in the "Temporary Files" section. You can also disable cookies in different browsers. However, we will give you the option to disable them when you start browsing.

The cookies we use are basically:

– Browsing cookies that will make browsing faster.

– Google Analytics cookies that allow us to obtain website visit statistics and make decisions to improve the website and its content. These statistics are always anonymous.

Specifically, we use the following:

REVOCATION OF CONSENT TO INSTALL COOKIES

HOW TO DELETE COOKIES FROM YOUR BROWSER

Chrome

1. Select the Tools icon
2. Click Settings.
3. Click Show Advanced Options.
4. In the "Privacy" section, click Content Settings.
• Delete cookies: Click All cookies and site data...
• Do not allow cookies to be stored.
5. Click Clear browsing data (empty the Cache).
6. Close and restart the browser.

For more information about Chrome, click here: http://support.google.com/chrome/answer/95647?hl=en

Internet Explorer. Version 11

1. Select Tools | Internet Options.
2. Click the General tab.
3. In the "Browsing history" section, check Delete browsing history on exit.
4. Select Delete files.
5. Select Delete cookies.
6. Click Delete.
7. Click OK.
8. Close and restart the browser.

For more information about Internet Explorer, click here: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer

Firefox. Version 65.0.1

1. Select Firefox | History | Clear Recent History.
2. Next to "Details," click the down arrow.
3. Select the following checkboxes: Cookies, Cache, Active Logins
. 4. Using the "Time range to clear" dropdown menu, select Everything.
5. Click Clear Now.
6. Close and restart your browser.

You can accept or reject cookies individually in Firefox Preferences, in the History section available under Tools > Options > Privacy.

For more information about Mozilla Firefox, click here: https://www.mozilla.org/en-US/privacy/websites/#cookies

Safari Version 5.1

• 1. Select the Safari icon / Edit | Reset Safari.
  2. Select the following checkboxes: Clear History, Remove All Website Data.
  3. Click Reset.
  4. Close and restart the browser.

For more information about Safari, click here: https://support.apple.com/en-us/guide/safari/sfri11471/mac

Opera

Options > Advanced > Cookies.
Cookie options control how Opera handles them and therefore their acceptance or rejection.

For more information about Opera, click here: https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData

Other browsers

Consult the documentation for the browser you have installed.

3.- Industrial and intellectual property

Intellectual property is important because it is the result of people's effort and talent (to a greater or lesser degree). We have carefully written the texts, chosen the photographs, and paid for them.

Therefore, all content on this website is protected by copyright, being original to the firm and its professionals or authorized by its authors.

Any use without the owner's consent is prohibited. Likewise, any use, reproduction in whole or in part, communication, or transformation of the content of this website, including images, trademarks, photographs, graphics, texts, designs, and any other content contained herein, is prohibited.

4. Use of the web

This is a corporate website. By browsing this site, the user agrees to use its content diligently, correctly, and lawfully. We are not responsible for any misuse of our website and its content. We make every effort to keep our website updated and implement necessary security measures.

5. Applicable Jurisdiction

The relationships established between the user and the owner of the website shall be governed by current regulations on applicable legislation and competent jurisdiction. However, for cases in which the regulations allow the parties the possibility of voluntarily submitting to a forum, the owner of this website and the user, expressly waiving any other forum that may correspond to them, submit to the corresponding Courts and Tribunals.

In any case, the rules of the Spanish Legal System shall apply.

6.- Privacy policy: what we do with your data

The owner of this website is the data controller. We process the data of our clients and contacts in strict compliance with the Law. We are bound by professional secrecy and the duty of confidentiality. Legislation obliges us to inform about what we are going to do with the data and to do so in a clear and transparent manner.

We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and with Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

We apply the necessary security measures to prevent the alteration, loss, unauthorized processing, or access to personal data, taking into account at all times the state of technology. In any case, the user must be aware that security measures on the Internet are not impregnable. We are, in any case, respectful of the will of our contacts in the processing of their information.

The user is responsible for the accuracy of the information provided to us as well as for keeping it updated. Likewise, the user will be responsible for any damage or harm that may arise as a result of the data provided being false, inaccurate, or outdated.

1.- Purpose

On this website we only have a contact form where the data will only be used to handle the corresponding inquiry.

Regarding our clients and contacts, the data will only be used to provide our services and inform about updates and other content related to our specialty that may be of interest to our clients and contacts in accordance with the provisions of Article 21.2 of the LSSI.

2.- Legal basis for the processing of personal data

In the forms, we will always obtain consent in accordance with the Law and we will not use such personal data for other purposes.

The processing of our clients' and suppliers' data is based on the execution of the contractual relationship that binds us.

3.- Retention periods

We will keep the data of inquiries and contacts received through the website for a maximum period of six months, as we will only use it to reply to the inquiry.

If we receive any CV, we will handle it with care and keep it for a maximum period of one year.

If we collect data for sending newsletters, we will keep the data as long as the user does not express their refusal to receive them.

And for our clients and suppliers, we will keep the data as long as the commercial relationship is maintained and subsequently for the time strictly necessary to comply with our legal obligations.

4.- Recipients

We will not communicate personal data to third parties, except for compliance with legal obligations linked to our provision of services (administrative, fiscal and tax, judicial obligations, etc.). Therefore, the recipients are the public administrations, courts, and official bodies to which we must communicate your data in compliance with the aforementioned obligations, as well as financial entities for the payment of suppliers and collaborators.

We work with external providers who provide us with hosting services, computer tools, or who provide us with advisory services, etc., and we have ensured that all of them comply with data protection regulations as established in their service agreements. Some may be located in the United States, but we have ensured that they have signed the Standard Contractual Clauses (SCCs) or are in one of the compliance situations expressly contemplated in the GDPR.

Except for the above cases, we will not transfer data to third parties under any circumstances.

5.- User rights and contact for any matter related to their personal data

Users can exercise their right to access, modify, or delete their data by contacting us, as well as exercise their rights to object, limit, and portability.

6.- Claims

Legislation also obliges us to inform you of your rights as a citizen if we do not comply with the Law. The Spanish Data Protection Agency (AEPD) accepts complaints from individuals who believe their data protection rights have been violated. You can find more information at www.aepd.es. In any case, we are scrupulous with the Law and any issue can be resolved. Please contact us

7.- Additional notes

Neither this website nor its legal representatives are responsible for the content or accuracy of the privacy policies of any third parties mentioned in this cookie policy. Web browsers are the tools responsible for storing cookies, and you must exercise your right to delete or disable them through your browser settings. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by these browsers. In some cases, it is necessary to install cookies so that the browser remembers your decision not to accept them. In the case of Google Analytics cookies, this company stores the cookies on servers located in the United States and undertakes not to share them with third parties, except when necessary for the operation of the system or when required by law. According to Google, it does not store your IP address. Google Inc. is a company adhering to the EU-US Privacy Shield Framework, which guarantees that all transferred data will be treated with a level of protection in accordance with European regulations. If you would like information on how Google uses cookies, we have included this link.